Effective communication is one of the most important tools for success, "said Les Brown, one of my favorite motivational speakers. He said that communication determines whether people are voting for you; write a check; invest in what you do; and buy its services and products.
Communication is key to creating and maintaining relationships between home, work, and the market. Communication without balls without gun. However, communication is not a simple task. It is time to invest and make great efforts. We also need to understand that effective communication consists of the three most important triangles: connectivity, interconnection and listening.
We also need to know that effective communication is not a one-way street, as many communication experts agree. It's not about talking, speaking or even making sure of the other side. The two parties must match the encryption and decoding of the transmitted messages. As effective communication involves speech, it also includes silence. The latter is the most important part of the equation. Nonetheless, active silent communication is incomplete.
Therefore, when communicating with affectionate people, our colleagues, and partners, we must also keep in mind that we are watching the side of the story as well if we have the desire to communicate their messages and gain their trust. We have to listen to their feedback, and we have to be careful to read their unseen questions, doubts and concerns. It is difficult to take these signals without active silence. That is why many contacts and partnerships have been ruined. When people ask why they did not get in touch, they say, "You do not listen to me."
If you have an active listening ability, you will not only be able to communicate in a particular case, but also allow you to continue the relationship. As people see that we are listening, they are encouraged to continue to communicate with us. They regard us as a respectful and trustworthy person. They trust in time. They also know that we care about them and we love them. This is because silence is the expression of love. That's why Paul Tillich said: the first duty of love is to listen.
Whatever way do you listen to active? First, what kind of active listening does not it? She nods not just our ears and our heads as the other speaks. Our whole being – our ears, our souls, our hearts, and our hearts – must be. We know we have fully developed the active silence as Peter Drucker noted when we hear "what can not be said".
The challenge is why many people are not listening to their full heart? There are one or more of the following reasons. It may be: it deals with personal urgent and urgent matters. Instead of paying full attention while the other person is speaking, we can think of the questions on the plate.