One of our subscribers who replied to the last article Interpersonal Communication – Encoding Answer claimed that emails effectively transmitted voice and body language. Let's examine this suggestion
In interpersonal communication, the bidirectional channel implicitly means that the Sender wants to "enter" something and that the Customer must "hold" this same thing. In the most effective interpersonal communication, the conclusion and the conclusion are one and the same. However, the mode and the degree of deviation reduce the efficiency of communication and ultimately lead to absolute misunderstanding. How does voice and body language contribute to this?
The voice is 35% of interpersonal communication. When you hear the loudspeaker, all the elements of the sound can be captured. These elements include volume, pitch, bending, emphasis, irony, intonation, emotion, pause, modulation, excitement, suffering, boredom, insecurity, and so on. is quite difficult and usually incomplete. As a result, it is full of potential misunderstanding.
This is especially true of emails. E-mails are usually short and most often written quickly and can be sent immediately. In general, the tone element can be ignored. Even if one focused on the tone and edited the email thoroughly before sending it, communication would inevitably be incomplete in tone compared to interpersonal communication. In fact, hearing something has a huge impact.
Body language accounts for 55% of interpersonal communication. It has a wide range of features: nodding, smiling, frowning, shrugging, winking, eye contact or movement, folding or open arms, bending, movements, gestures, yawning, raised eyebrows, mockery, rolling eyes,
There are, however, many situations where interpersonal communication occurs through body language – there are no words or sounds. Mimes uses full routines, only body language. Buster Keaton and Charlie Chaplin were virtuoso in the era of silent films (yes, there was a time before the films included an integrated speech).
Another example is people who are walking around in a shopping mall. If we look high, it would look quite like anthill. It behaves very randomly, but nobody hurt the others. How do we negotiate, coordinate and manage this without talking to each other?
Most of the action occurs at the sub-conscious level and uses a number of fine indicators. The direction is often indicated by small eye movements or other facial expressions. You may also be heading towards the desired direction. Caution is needed to take a seat or slow down the space.
This is real-time, sending and receiving messages to everyone. Next time you are in a mall, watch how you communicate with your body language and you come to the conclusion that we are talking a great verbal conversation.
Definition of body language should be affected. When you read an email, you do not see the sender, so you can not determine the body language that can be associated with it. We get this last article – an e-mail that at best can only allow 10% of interpersonal communication because it has no voice or body language – all that contains the words