Productive dialogue is more important than ever. Between social media and social networks that complement a number of personal conversations, learning ABCs of productive conversations can help increase the influence of social networks.
Good business dialogue can not be underestimated: it encourages cooperation and creativity, organizational learning and innovation. Dialogue, by definition, is obviously bi-directional because there is a conversation between one person and another, but there are two ways in which an internal dialogue to which the full output must be effective must exist.
Human brain does not like ambiguity or conflicts. Of course you choose the choice: black and white. But often this is less effective "one loop" learning, Chris Argyris in the various models of dual loop learning, including the ladder of conclusions and high interest representation / research, encourages the internal challenge (inner mental dialogue) to encourage us to continue challenging the subconscious processes that generate our conclusions and short vibrations that our normal argument makes. Scott Fitzgerald said, "The first-order intelligence test is the ability to hold two contradictory ideas in the mind and still retain the function." And there's a point. It's "painful" for our brains to hold different, or perhaps contradictory thoughts on the same facts, without jumping to a "better" conclusion. But by carefully reviewing the information on which we have built the House of Conclusion will help us to be more precise and structured in our thinking and then our dialogue and conversation will be enormous.
So this requires some investigative work. Much of our thinking is based on our conclusions (this is part of the automatic and unconscious process). Chris Argyris calculates that this is how it goes:
There is a "data" presented to us – statistics, reaction, words, expression Select data that we use as part of thinking – information etc. We interpret this information and add the report. From this we draw conclusions from these interpretations – it helps our brains to make a label of what's happening (and boy, make our brain like labels!), Which helps explain and propose action
This is a "sample" , which we unconsciously perform at the illumination speed. But if we know how to slow this process down, it needs to be stopped and investigative work is done to use the right data, make sure we have all the information we need, then draw the most useful conclusions, our lives will be so much better !
Here's what to do to become a "thinking detective":
- Put your critic and turn to your thinking steps
- What data did you choose? ignored your attention?
- What do you think we do not matter important?
- We often focus our attention on what's wrong, rather than going well.
- Then go back to your thinking: how did you interpret the selected data
- What filters did you do (that is, negative)?
- What assumptions and assumptions did you do?
After you fully understand the ladder of conclusions and become a thinker, Detective is ready to take advantage of the two key tools of productive dialogue; the first high-level interest representation.
Powerful Business Talks Through High-Quality Counseling
Advocacy is about sharing effective thinking. This may include exploring how you feel, expressing an opinion, urging action, or asking someone to do something. Good "thinking investigators" take advantage of high-quality advocacy not only to offer opinions or questions. But, in fact, they provide the data they relied on their thinking (not the interpretation of data) and share with each other how they came from their conclusions drawn from their data.
The emotional state or "state of mind" is vital to this. Think of the last time you assume you are right about something and dialogue with someone; maybe you've had a Twitter chat or chat on Facebook. Notice how, in this state of mind, we encourage others to recognize what we already know. You try to influence others with your thinking and that feels good. In this kind of conversation there is a significant lack of mutual learning. A complete understanding of productive conversations is the promotion and enforcement of mutual learning; this social networks and social media are brilliant. But you must approach the right soul.
- Here are some tips on how to maintain the right imagination for productive conversations:
- See All Conversations as an Opportunity to Learn and Promote Mutual Learning
- Suppose you may be missing others
- Stay Curious Consider Others Do It as It Makes Meaning
This conversation is about promoting mutual learning and the best conversations are happening day after day. Nevertheless, it is imperative that an art can be learned.
Having mastered his own thinking processes and understood his own conclusions and the data on which he was based. You are ready to share our thinking with others.
This is about helping others to see what they see and think about. By giving examples of the data you select – stories, sharing anecdotes, using reference experiences, makes clear the clarity of the data (remember "data" notes, information, statistics, etc.). You must then clearly state the report in the report, which clarifies and explains the conclusions. As part of this process you may need to further explain the steps of thinking.
A truly productive conversation also means helping you to think through thinking when sharing a mind. Explain the understanding of the other person's argument by reflecting on what you mean: "As I understand what you have said, is to look at the data and see the falling market share, right?"
If you do not speak during the conversation, you disagree with the other person or you see any negative consequences with what you intend to do, you can make this conversation clear so that you do not get the backup of the other person. By saying or identifying what you see these consequences, but avoiding the "intent" to create these consequences with the other person, you will remain neutral on the ground and maintain productive dialogue.
For example, "John, I noticed you did not mention anything about transferring the plan to the client, and I noticed in my customer relationships that early communication helps to reach an agreement." Is it worth considering? "The distinction between intent and effect to achieve a more productive outcome
And finally, if the conversation becomes more and more conflict and emotion when you feel that your emotions have to be disclosed without the other person being responsible for creating emotional reactions . The Thought of the Other Party
The conversation is bidirectional. Productive conversation involves the responsibility to really understand the thinking of another person through a high-quality examination.
High-quality research involves looking at other people's views, examining how they came to them, and most critically, most of us are encouraged to challenge their perspective. This may require us to help them share or understand their own thinking. It involves listening and interrogating, and sometimes gently challenging them. If you are a coach, here's the progress!
Find out how others see the situation asking them to give examples of the "data" they used and chose to think and reach their conclusions. They need to help them tell them the steps they have taken for their thinking.
The most useful questions here are "what" and "how":
- "What do you think about this?"
- "I'm really interested, do you know?" tell me how did you come to that conclusion? "Be open to the challenge
Be open to question your own conclusions, open and curious," better "or" bad ": to recognize that the two brains are always better than one and that real co-operation fosters mutual learning and growth. "I noticed that our opinion differs on this issue and I am very interested in finding out that I miss what you have noticed."
Strongly ask for help to find out what you can expect to encourage the other person to identify deficiencies or mistakes in your thinking If you maintain the state of high curiosity you will keep your mind open and dialogue will be effective even if you are convinced that you are "right" and " Ask the non-verbal language or emotions the other person will show, but do not do so in a non-verbal way Sinalei. "Do I notice that he frowned when he looked at these data, was I totally confused?"
And a great hint is to ask for help to reveal his ignorance of the problem, which requires that the ego and arrogance well behind you! "Can you block this conversation that goes forward, what you've noticed?"