Communication involves a message between two or more parties. Communication means more than just sending a message. Communication is the reciprocal transfer of ideas, opinions and questions that lead to mutual understanding or sometimes misunderstanding. Communication is a breakthrough factor for every business, and many businesses are hoping to keep up with the rapidly expanding world of business communication.
Growth in Business Communication Infrastructure
Over the past half decade, businesses have invested heavily in modern communication systems that facilitate swift and effective exchange of oral and written communications. Cisco Systems, which is the largest supplier of business communications solutions, is growing equipment sales, and in particular teleconferencing equipment and internet gadgets. The Internet is at the heart of modern communication.
High-speed Internet has enjoyed great demand for increasing reading levels around the world. Over the last three years, we have defined more than ten fiber optic lines in the Indian Ocean, where African countries have been at the forefront of fast internet linking of their citizens. South Africa, Kenya and Ghana are the highest Internet consumers in Africa. In fact, many of Kenya are referred to the Silicon Valley in Africa.
New Trends in Business Communication
Social Media. Business literacy works where the game is. There are over 1 billion Facebook users and almost half a billion twitter, and we can not ignore this number. Many successful businesses have created customer service teams that respond to customer questions through social media platforms. It can hardly last for thirty minutes on Facebook without having to meet a business ad. Social media is fun and inexpensive and thus a useful marketing tool.
Outsourcing. This is a cost-cutting step that businesses use to increase customer service and feedback. As technology advances, client computers are thousands of miles away from your business. You can pay for a 24-hour customer's store without paying a cent.
Teleconferencing. Although it has existed for some time, teleconferencing has progressed to a number of businesses where telecoms have been remotely managed by their general assemblies.
For the future
In the final stages of the recovery from the great recession, in many businesses, in the future, it is especially promising for small businesses in the future. According to research conducted by Lloyds TSB Commercial, 42% of companies are growing in the number of orders in the first six months of 2013. 44% of them believe that sales will increase in the same period, while others expect growth in profits. More than half of the companies participating in the study have allocated more to communications infrastructure and media coverage
Senior communications companies, Huawei and ZTE, expect production and sales growth to meet the hungry population of technology. We expect business communications to gain momentum for BlackBerry's expected release. BlackBerry is the preferred business communication mobile phone because of the preferred security feature and e-mail service. We can not ignore the role of tablet phones in business communications, especially in presentations. Microsoft will release dozens of tablets on the new Windows8 operating system, which can be easily synced with your laptop or desktop computer. This will provide momentum to office portability.